Accounting – Client Ledger – Writing off a client balance

Accessing Accounting

Acturis has the ability to write off a client balance using the Fully Adjust function in the Accounting module.  To access this, click on the Accounting tab and select the relevant Accounting Entity if prompted.

The screen will open as shown below with the user in the Client Ledger

Adjusting the Account

To start the write off process, select Active Accounts in the middle column.  This will load all clients that have an open invoice or credit note.  If there are more than 50 Active Accounts, click the More button load them into the screen.

Select the relevant client by either scrolling down the list or using the text filter option.

Adjusting the Account

With the relevant client record selected, click Options at the bottom of the screen followed by Allocate Account. The screen will display as shown below:

Enter the Date the allocation is being processed, tick the top Allocation Rules box to select all rules and then click Yes to Adjust Remaining Items.  Click Save and the system will run through the allocation rules and then adjust the remaining balance.

When prompted Click Complete Allocations Now followed by Post Now.  The allocation is now complete, and the balance has been adjusted.